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What is the assessment for?
The assessment is carried out to ensure the safety of your dog, other dogs and our staffs.
During the assessment we will be checking on your dog’s behavior, energy and problem/issue.
Since our daycare is set out in a pack mentality, it’s important that all dogs are able to play well together.
Unfortunately, not all dogs are suitable for daycare or packwalk.
Should your dog not initially be suitable for our daycare environment, training options will be discussed further with you.
How do you assess the dogs?
Darren will be doing a walking trial for your dog to see how is his/her behaviour and energy and problem/issue. It would take about 30mins. Owners may join us for the walk if they wish.
How long is the pack walk?
Total duration of structure walking would be 1 hour but there will be breaks in between for photo taking n water.
How do you group the dogs for the walk? Based on size/characters/locations?
The dogs will be split up between 3 handlers. Small, medium & large. Only calm dogs are allowed.
If it rains, will there still be pack walk?
Yes there will still be packwalk.
For wet weather, we will head to the indoor stadium.
Is the transport service island wide?
Days for transport are based on locations example Monday East side, Tuesday North-East area etc.
What are the timing for pick up and send home?
For transport, it will be between 7am-9am for pick up & 4pm-6pm for drop off. Our transport team will send you a message 1-2 days before on the ETA timing. Please be at the drop-off point at least 5-10mins earlier to let your dog pee poo first before going up the school bus.
I don’t need the school transport, what time should I send to school and pick up?
You can send your dog to school between 8am-9am. Pick up is between 4am-6pm. Please do not be late and come after 6pm otherwise late charges would be impose.
How does the package work?
Other than our one session option, we have package option, which comes with 6 session to be completed within 8 weeks. In the event halfway through the package, you feel that you want to stop, we don’t do refunds or exchanges or transferable to another dog.
The package would be forfeited.
Can I send my dog on weekends?
Our daycare only operates from Monday to Friday. We are closed on weekends.